1.
A company has conducted a survey about how its customers get information about the products they need.

According to the information given, which of the following is CORRECT?
- A) Social media is the most effective way to learn about the products.
- B) Getting information via TV advertisements is the least preferred method.
- C) Text messages have the greatest effect on what customers buy
- D) The customers prefer emails to bloggers to get information.
2.
Derek fills in a survey to check if he follows the Internet safety rules or not, and he reads the comment related to the survey results.

According to the information given, which of the following shows the CORRECT comment for Derek?
3.
Four students share their ideas about the Internet.

According to the information above, who talks about the disadvantages of the Internet?
- A) Jason
- B) Karen
- C) Brenda
- D) Mary
4.
Clara is talking to some of her friends on the phone:

According to the conversations given, which of the following is CORRECT?
- A) Lily does not want to go on holiday with Clara.
- B) Susan has a chat with Clara about shopping.
- C) Clara isn’t sure where she’ll go for her holiday.
- D) Mary and Clara decide together what to buy.
5.
Henry has created a social media account about basketball, and he wants his classmates to follow him. The table below shows his 40 friends’ answers:

According to the given information, which of the following is NOT correct?
- A) Half of Henry’s friends refuse the invitation as they dislike basketball.
- B) Most of Henry’s friends will follow him on social media.
- C) Very few students have no social media accounts.
- D) Some of Henry’s friends use the Internet only for specific purposes.
6. A research company asked 100 people about why they usually called customer services. Here are their answers: ● 35 people called to change an item they bought. ● 20 people called to make a reservation for transportation. ● 15 people called to learn something new. ● The rest of them called when their products didn’t reach them on time. Which of the following shows the results of the research?
7. Who does NOT follow the rules for using social media safely?
- A) Emily
- B) Sally
- C) Tom
- D) Chris
8. Mary, Tom, Lisa and John met at a restaurant.They all ordered what they like most. According to the information above, which of the following is NOT correct?
- A) Lisa ate a slice of strawberry cake.
- B) John had both grilled chicken and ice cream.
- C) Tom chose salad and meatballs.
- D) Mary ordered pasta as a main course.
9. Scott : Hello, Scott is speaking. How may I help you? Tina : Hi! I’d like to book a ticket for a jazz concert. Scott : Sure. Which one do you prefer, August 21st or August 25th? Tina : August 25th, please. Scott : Could I have your name and phone number, please? Tina : Tina White. My phone number is 48978565. Can I learn when the concert starts? Scott : It starts at 7 pm and it is 3 hours long. It is at the Woods Centre. Tina : Thank you. Scott : You’re welcome. Please get your ticket before the concert Which information on the ticket is NOT correct according to the conversation above?
- A) time
- B) date
- C) genre
- D) place
10. Mary and her friends spend most of their free time on the Net at weekends. Here is some information about what they do when they are online: • Mary keeps in touch with her friends on the Net. • One of them takes an online foreign language course. • Two of them use the Net for the same purpose. According to the information above, which of the following is CORRECT?
11. Alice invites her friends for some activities. Here is some information about the invitation and answers: Which of the following does NOT have an answer in the table above?
- A) Who refuses the offer giving a reason?
- B) When does Alice want to ride a bike?
- C) Which activity is at the weekend?
- D) How many people accept the invitation?
12. Tim : I have to stay home to be safe because of COVID-19. Being at home is a bit difficult, so I am trying to do different things every day. Here are my favourite activities for each day: Tim - - - -.
- A) does art at the weekend
- B) spends time only with his mum
- C) listens to music only once a week
- D) studies two different languages
13. Amy and Pam want to join a cooking course together. They both like preparing different desserts and salads. Both of them want to spend less than 70 $ for the course. Amy is available between 5th and 12th July. Pam has to be at school on 10th July. According to the information above, which of the following should they choose?
- A) Course 4
- B) Course 1
- C) Course 3
- D) Course 2
14. Emma answered some questions about her buddies. Here are her answers: 1) Who always tells the truth and keeps your secrets? Ann and Sophie 2) Who backs you up when you need help? Claire and Jack 3) Who do you get on really well with? Claire 4) Who always makes jokes and makes you laugh? Ann and Jack Emma thinks that - - - -.
- A) Sophie and Claire are helpful and kind
- B) only one person supports her when she needs help
- C) Ann is both funny and honest
- D) all of her friends are amusing
15. Which of the following is CORRECT according to the poster above?
- A) To join, you should be at Shine Café in the morning.
- B) For more information, you can call Dean.
- C) You have to bring your own food.
- D) If you want to attend the event, you must pay $50.
16. Miss Cooper, an English teacher, and her students prepare a learning wall in their class. Students can share only their positive opinions about their friends on this wall. Here are some students’ notes: Whose notes should NOT be on the learning wall according to the information above?
- A) Sally and Mike’s
- B) Tom and Betty’s
- C) Mike and Betty’s
- D) Sophie and Sally’s
17. Alice’s best friend, Sally, invites her to an art exhibition on Sunday. She really wants to go, but her mother’s birthday party is on the same day. So, Alice sends her a message to apologize and explain why she cannot attend the event. Which of the following CANNOT be Alice’s message?
- A) Hey Sally, I was so happy to receive your invitation. I always have fun at exhibitions, but on that day, I have to be at a birthday party
- B) Thanks for the invitation. I’d love to but I can’t make it. I’m busy at the weekend. Have a great time!
- C) Thanks a lot! I cannot refuse your invitation because I love you and I love art. I will text you to learn the details in the evening.
- D) Dear Sally, that's very kind of you! I really want to come, but I am afraid I cannot. I must join another special event on that day
18. Jack : What do you think of Tim? Mary : I think he is the best person in our office because he always supports us. George : He never lies to us, so we can count on him. Ted : He also says ‘please’ when he wants us to do something. According to the conversation above, which of the following is NOT one of the characteristics of Tim?
- A) helpful
- B) honest
- C) kind
- D) amusing
19. Read the text and answer the question. Tim, Richard, Emily, and Helen want to leave a message for the people they are trying to reach, and they have different excuses: Whose message does NOT reflect his/her excuse correctly?
- A) Richard: Hey, buddy. There is too much traffic on the road. Sorry, I will be a bit late
- B) Tim: I am waiting for you to come home because I cannot get in
- C) Helen: Hi, I have an appointment at the hospital. Can you pick Lisa up from school?
- D) Emily: I have a cold and feel bad. I have to see a doctor, so I can’t come to school today.
20. Read the text and answer the question. Mr Aslan, an English teacher, creates a discussion topic on EBA and asks his students to share their opinions about the Internet. Here are some of his students’ comments: According to the information above, which two students are talking about the positive sides of the Internet?
- A) Asya and Hakan
- B) Umut and Asya
- C) Gülce and Umut
- D) Hakan and Gülce